resources tele-coaching 
JustCall
MARCH 9, 2023
IVRs offer your customers interactive self-service Tele assistance that lets them navigate the knowledge base and resolve their queries. You can further categorize the scripts to help with a more extensive training session. Invest in a Modern IVR IVR stands for Interactive Voice Response.
Vistio
JULY 11, 2022
We’ll get to questions about resources. You’ve named a great book, but I look forward to hearing more about the resources that you recommend. In other words, are automated coaching, proactive knowledge retrieval, desktop integration, and automation. And then second, you have conceptually AI alongside the agent.
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