article thumbnail

5 Tips to Help You Build a Call Center from Scratch

aircall

This guide will be useful regardless of the type of call center you’re looking to set up (inbound or outbound, sales or support). The right help desk software will strike a balance between self-service tools for your customers and a comprehensive interface so that your team can be more efficient and reactive.

article thumbnail

5 Tips to Help You Build a Call Center from Scratch

aircall

This guide will be useful regardless of the type of call center you’re looking to set up (inbound or outbound, sales or support). The right help desk software will strike a balance between self-service tools for your customers and a comprehensive interface so that your team can be more efficient and reactive.