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A Conversation with the VP of Customer Care and CRM at Overstock.com- Jimmy Budnik

Expivia

We will also peer into some of the “behind the scenes” of what it is like to run a large retail/sales operation. I’m a bit of what I’ll call a “transplant call center geek”. There’s a lot of traffic, but it really drags out into the week afterwhen people are tracking the orders and their deliveries into the season of return.

article thumbnail

A Conversation with the VP of Customer Care and CRM at Overstock.com- Jimmy Budnik

Expivia

We will also peer into some of the “behind the scenes” of what it is like to run a large retail/sales operation. I’m a bit of what I’ll call a “transplant call center geek”. There’s a lot of traffic, but it really drags out into the week afterwhen people are tracking the orders and their deliveries into the season of return.

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Get Ready for The Shopping Season with These 10+ Tips

Comm100

After all, it’s never too early to get ready for the shopping season. While the Friday after Thanksgiving has been known as the unofficial start of the shopping season, 4 in 10 consumers begin holiday shopping before Halloween, and as much as 12.2 For retailers, this old saying rings tried-and-true. Make Purchasing a Breeze.