How to Make the Time Your Customers Wait Seem Fair
Beyond Philosophy
AUGUST 31, 2023
These last two examples seem outdated today since most people will probably pull out their phones while waiting. Phone queues at a call center are different than a waiting lounge. You can’t be on the phone while waiting for someone to pick you up. So, what can you do to help alleviate that anxiety?
221 
Let's personalize your content