Inbenta

MAY 7, 2021

Omnichannel and multichannel strategies offer plenty of opportunity for learning about customers. Build a knowledge hub. Creating and maintaining a company knowledge base will make it easier for agents to look up solutions to the most common problems. What does VoIP mean for your company? Flexibility.

Customer Service 116

Customer Service Interactive Voice Response voip Multichannel 116

JustCall

APRIL 5, 2023

5 Get VoIP 4.5/5 Faster Time to Value JustCall has effectively destroyed every possible barrier to entry and inhibitions that companies may have while embracing a VoIP phone system. Companies looking for VoIP solutions will not have to break the bank while choosing JustCall. JustCall Talkdesk G2 4.2/5 5 Capterra 4.1/5

Interactive Voice Response 52

Interactive Voice Response Virtual Agent Multichannel voip 52

JustCall

AUGUST 8, 2022

5 Get VoIP 4.5/5 Additionally, JustCall users get access to personalized onboarding support to ease the transition to JustCall. The mid and top-tier plans offer additional support services such as a dedicated account manager, priority support, SLA with a 99.99% uptime guarantee, dedicated technical support, and professional services.

call center software 52

call center software Call Center Interactive Voice Response Call Logging 52

JustCall

APRIL 5, 2023

5 Get VoIP 4.5/5 Here’s where it leads the front: Seamless Transition Whether you are moving from a legacy business phone system or switching VoIP providers , the onboarding experience with JustCall is top-notch. These ratings will give you an idea of how the two compare on the parameters discussed above. 5 Capterra 4.1/5

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52