25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
He is one of ICMI’s Top 50 Thought Leaders on Twitter and on HDI’s list of Top 25 Thought Leaders in Technical Support and Service Management. A former Verizon Wireless executive, she has over two decades of experience in sales, customer service, and HR. He also owns and operates Toister Performance Solutions, Inc.
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