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Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. Complies with your required industry standards. If you handle payment cards, it is likely you want the OSP to be PCI DSS Level 1 compliant, as attested by a qualified security assessor (QSA). Also, know that brokers and VMOs are not the same thing.

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. Complies with your required industry standards. If you handle payment cards, it is likely you want the OSP to be PCI DSS Level 1 compliant, as attested by a qualified security assessor (QSA). Also, know that brokers and VMOs are not the same thing.

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article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. Complies with your required industry standards. If you handle payment cards, it is likely you want the OSP to be PCI DSS Level 1 compliant, as attested by a qualified security assessor (QSA). Also, know that brokers and VMOs are not the same thing.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. This will improve campaign performance overall including agents’ service levels.