Healthcare Interactive Voice Response Scripts Virtual Agent 
Stafford Communications
SEPTEMBER 10, 2019
Rather than displacing agents, call center artificial intelligence is providing an opportunity to improve the experience for call center managers, agents, and end-customers. Interactive voice response (IVR) systems have been in place in call centers for decades. Here’s how.
Stafford Communications
SEPTEMBER 10, 2019
Rather than displacing agents, call center artificial intelligence is providing an opportunity to improve the experience for call center managers, agents, and end-customers. Interactive voice response (IVR) systems have been in place in call centers for decades. Healthcare. Here’s how.
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