generative-ai-a-false-dawn-in-customer-service-or-the-new-hope 
CSM Magazine
FEBRUARY 6, 2023
Generative AI tools – such as ChatGPT – have captured the minds of everyone across the technology spectrum and beyond. Although ChatGPT is just one example of a Generative AI tool, it has captured the minds of almost everyone with an interest in technology. Download our new e-book for further reading on Generative AI.
CSM Magazine
MARCH 27, 2023
Microsoft recently announced the launch of Copilot, a new tool that is set to bring massive productivity gains for professionals across the globe using its Office 365 application suite. So, what exactly is Copilot?
CSM Magazine
MARCH 13, 2023
Stuart Dorman, Chief Innovation Officer at Sabio Group looks at the latest Generative AI developments. However, with all eyes focused on Microsoft and Google’s next moves, Salesforce has stridden forward with some exciting news of its own following the launch of Einstein GPT earlier this week.
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