Schedule like a Boss
Monet Software
JUNE 10, 2021
Many contact center managers, however, don’t realize how much more value their scheduling activity can deliver to employees, beyond letting agents know when to show up for shifts. There are usually a range of needs in an SMB call center, especially an omnichannel one. 1 Start with Data. They enjoy a manageable but motivating pace. #2
Let's personalize your content