Sat.Aug 19, 2023

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Learn how the time Customers wait reveals how internally focused you are

Beyond Philosophy

Waiting around for a customer experience is rarely a good thing. When customers are waiting for you, that’s usually a sign that not waiting would have been difficult or inconvenient (read: expensive) for your company. However, not valuing customers’ time is probably the most expensive mistake you can make. Then, of course, there are the times when the waiting is part of the experience.

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Donna Fluss digs into Generative AI

DMG Consulting

Donna Fluss digs into Generative AI Is generative AI ready for prime time? Here’s what DMG’s president, Donna Fluss thinks. The post Donna Fluss digs into Generative AI appeared first on DMG Consulting.