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eDesk Supercharges Customer Support With AI Advancements for Ongoing Ecommerce Boom

CSM Magazine

eDesk steps up expertise to meet ever-evolving needs of increasingly busy online sellers including Sennheiser, Superdry and CarParts.com. in 2020 to reach $4.28tn and the number of transactions needing customer support increased from one-in-eight to one-in-six. Global online sales grew 27.6%