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5 Tips to Help You Build a Call Center from Scratch

aircall

This guide will be useful regardless of the type of call center you’re looking to set up (inbound or outbound, sales or support). To think of call centers dedicated to customer service as mere money drains is missing the point entirely. Depending on your focus (cold calling, lead generation, customer support, etc.),

article thumbnail

5 Tips to Help You Build a Call Center from Scratch

aircall

This guide will be useful regardless of the type of call center you’re looking to set up (inbound or outbound, sales or support). To think of call centers dedicated to customer service as mere money drains is missing the point entirely. Depending on your focus (cold calling, lead generation, customer support, etc.),