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5 Tips to Help You Build a Call Center from Scratch

aircall

DECEMBER 30, 2016

This guide will be useful regardless of the type of call center you’re looking to set up (inbound or outbound, sales or support). A virtual call center will also allow your team to work remotely. Virtual agents can be hugely advantageous to a call center especially a fledgling one. Establish goals and define KPIs.

Call Center 97
Call Center Virtual Agent virtual call center CRM 97
article thumbnail

5 Tips to Help You Build a Call Center from Scratch

aircall

DECEMBER 30, 2016

This guide will be useful regardless of the type of call center you’re looking to set up (inbound or outbound, sales or support). A virtual call center will also allow your team to work remotely. Virtual agents can be hugely advantageous to a call center especially a fledgling one. Establish goals and define KPIs.

Call Center 88
Call Center Virtual Agent virtual call center CRM 88
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