Remove Customer Support Remove Inbound sales Remove Journey mapping Remove voip
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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

Have you ever dialed a customer support number and found that the person at the other end lives halfway across the globe? The dedicated call centers handle day-to-day customer queries such as solving credit card issues, checkout process problems, and many more. This is where call center outsourcing plays a major role.