JustCall

MARCH 9, 2023

What makes for inspiring customer service stories? And what leads to poor customer service stories? In this blog, we will look at real-life examples of good customer service stories and bad customer service stories. Is there a difference in approach? Technical issues might happen.

Omni-channel support 40

Omni-channel support Customer Service Feedback Wait times 40

SmartKarrot

OCTOBER 22, 2021

If you are still unsure what is cutting down your profits, you do have a one-stop solution that saves you a deal, which is excellent customer service. Good customer service can take you a long way and is of high pertinence to a company. It is no surprise that the usage of chatbots in customer service is taking a notch up.

Omni-channel support 10

Omni-channel support Technology Customer Service Chatbots 10

REVE Chat Blog

APRIL 8, 2020

Improving customer satisfaction is an important part of your business to maintain or enhance your customer relationships. It reflects the degree to which you have managed to provide a customer experience that meets expectations. Here are four solid reasons why increasing customer satisfaction is beneficial for your brand.

Omni-channel support 98

Omni-channel support Self service Chatbots Feedback 98