Call Center Software: How to Choose the Best Software (Tips & Best Practices)
Callminer
AUGUST 6, 2019
As more customers seek to engage businesses through other channels than voice (e.g., SMS text, live chat and email), contact center software has evolved to enable agents to interact via these additional channels. Social media. The best VoC technology should also be able to integrate seamlessly.
140 
Let's personalize your content