Remove Customer Care Remove Employee engagement Remove Journey mapping Remove Schedule adherence
article thumbnail

Building Your Best Culture in 2019

CX Accelerator

Beth Gauthier-Jenkin, The Vice President of Customer Care at Gopher Sport recently generated a wonderful culture dialog via email. Mary generally has good schedule adherence, time management, and can be trusted to stay on task and get stuff done. At a leader level, do they feel like there are unclear/changing priorities?