Remove CRM Remove Customer Experience Remove Employee engagement Remove Seminar
article thumbnail

Customer Experience Influencers You Must Follow – Part 2

Customer Guru

Continuing with our list (in alphabetical order) of customer experience (CX) influencers (experts, consultants, and authors), we are sharing a few names of leaders leaders that every CX enthusiast must follow and take inspiration from. John is an “Ex-Disney Guy” and Customer Experience Coach.

article thumbnail

3 Essential Customer Service Skills to Prep Agents for the Future

SharpenCX

[Read Next:] Coaching and Training Action Items to Inspire your Customer Service Training Program. Training is vital for productive growth , employee engagement, and a successful customer experience. Customer experience is a primary investment for companies planning for the future. Creativity.

article thumbnail

Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

This is especially true in the customer service industry. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Can I Work a Customer Service Job from Home? Adrian Swinscoe.