contact center workforce Customer Service Service level virtual call center 
Noble Systems
MAY 4, 2021
The Call Center came first, and was primarily based on telephone communications. The call center largely began to receive inbound phone calls from customers to handle questions, customer service, etc. The Contact Center was the next evolution.
Noble Systems
MAY 4, 2021
The Call Center came first, and was primarily based on telephone communications. The call center largely began to receive inbound phone calls from customers to handle questions, customer service, etc. The Contact Center was the next evolution.
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