Customer Experience Examples from Lyft: 7 Ways The Company Soared to the Top of Charts and Gained a Loyal Following [Monthly Brand Crush Post]
SharpenCX
FEBRUARY 12, 2020
Lyft built their company around a single mission: to “improve people’s lives with the world’s best transportation.” Mary Winfield, VP of Customer Experience and Trust at Lyft is dedicated to progressing Lyft’s mission and building teams that help. Before asking for feedback, Lyft lets customers know they’re valued.
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