Customer Personas - The What, The Why, and the How
CX Journey
FEBRUARY 7, 2019
Interviewing and surveying customers are effective methods of learning what drives your target audience and appeals to them. There are more ways to gain customer insights, which I will share in upcoming articles. Constructed for every customer. quotes/verbatims) Photographs to “humanize” customers When to Create Personas?
Let's personalize your content