5 Customer Service Lessons From the Mall of America
CSM Magazine
APRIL 9, 2019
Rick Conlow gained some key lessons from a customer service survey conducted at the Mall of America. According to our survey, only 20% of employees did a good job. If not, maybe you need to take a personal day or even do an attitude adjustment on the way to work. Do not ignore the customer in person or on the phone.
Let's personalize your content