Remove Complaint resolution Remove CRM Remove Customer Experience Remove Journey mapping
article thumbnail

Customer Care … CRM … Customer Experience — What’s the Difference?

ClearAction

Customer Care … CRMCustomer Experience — What’s the Difference? Customer Care … Customer Relationship Management … Customer Experience — what’s the difference? The purpose of any organization is to serve a customer need. Lynn Hunsaker.

CRM 66
article thumbnail

Customer Care … CRM … Customer Experience — What’s the Difference?

ClearAction

Customer Care … CRMCustomer Experience — What’s the Difference? Customer Care … Customer Relationship Management … Customer Experience — what’s the difference? The purpose of any organization is to serve a customer need. Lynn Hunsaker.

CRM 59