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DMG Consulting Releases 2019-2020 Intelligent Virtual Agent Product and Market Report

DMG Consulting

DMG Consulting Releases 2019-2020 Intelligent Virtual Agent Product and Market Report. What: Releases 2019-2020 Intelligent Virtual Agent Product and Market Report. IVAs are being deployed to support transactions in retail, healthcare, customer service, and innumerable other areas of business.

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Workforce Optimization Ushers in the Real-Time Contact Center

DMG Consulting

In the context of autonomous cars, IBM Watson, algorithmic trading, software-defined networks, self-healing applications, healthcare diagnostics, and more, AI is playing an increasingly influential role in today’s world. Artificial intelligence (AI) is seeing rapid adoption across industries.