Callminer
DECEMBER 17, 2019
Below, you will find interesting statistics pertaining to call centers, their employees and their finances that may prove helpful in deciding whether the use of one for your own business’s strategy is appropriate. Call Center Workforce Statistics. Cloud contact centers may be more reliable.
Hodusoft
MAY 24, 2022
According to a report from Marketsandmarkets.com, “The worldwide cloud-based contact center market is estimated to increase at a CAGR of 25.8% This shows how cloud contact center software is gaining in popularity every passing day. What are cloud-based contact centers?
JustCall
MARCH 9, 2023
You get the benefit of pre-trained, industry-specific AI modules for niche businesses like banking, finance, retail, etc. Genesys Cloud CX Genesys Cloud CX Genesys’ cloud contact center software is ideal for businesses seeking to foster long-term customer relationships.
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