What Is UCaaS? And What Are Its Benefits For Contact Centers?
NobelBiz
FEBRUARY 23, 2023
A brief history UCaaS originated in the early 2010s as a result of the advancement of cloud computing technology. Typical Functions of VoIP VoIP is a digital telephone service that transports and delivers conversations over the Internet. Voice Calls, Facebook Messenger, Twitter, WhatsApp, Telegram, SMS, Email, Live Chat and Webchat.
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