We Asked 30 CX Influencers if They Would Recommend the Net Promoter System
Lumoa
APRIL 24, 2018
We have received 31 answers from 31 recognised thought leaders, consultants and great doers from all over the world across industries. As a rule, I would always suggest collecting NPS as one of a number of metrics (including CSAT and Customer Effort) unless there is a compelling reason why you should not. linkedin Why?
135 
Let's personalize your content