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40 Best Customer Service Books We’d Recommend to Support Operators

ProProfs Blog

Chief Customer Officer 2.0. Want a proven framework to help you launch and advance the customer experience transformation in businesses in every vertical around the world? Want a proven framework to help you launch and advance the customer experience transformation in businesses in every vertical around the world?

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Top 30 Customer Service Books Every Team Needs to Read

Comm100

The second edition, updated with case studies and additional resources, will show you how to be, “persuasive, not abrasive.” Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine by Jeanne Bliss. Customer Loyalty: How to Earn It, How to Keep It by Jill Griffin.