Remove Caller satisfaction Remove Feedback Remove Morale Remove Scripts
article thumbnail

Anatomy of a Successful Call Center Representative: Tips & Common Characteristics

Callminer

Pay attention to employee feedback to keep your staff engaged and motivated. One of the most surefire ways to boost employee morale and motivation is by actually listening to what they have to say. The result: Poor morale, lack of teamwork and ultimately, reduced production and poor financial performance for the entire organization.