aircall

NOVEMBER 9, 2016

The call center’s data is hosted on the cloud, and the corresponding servers either belong to the service provider, or to third party. Hybrid hosted call center software. Hybrid software means that your call center’s software is hosted off-site and accessed through the internet or intranet. Integrations.

call center software 82

call center software Call Center virtual call center voip 82

aircall

NOVEMBER 4, 2016

You can integrate services dedicated to live chat, email, call logging, purchase history, feedback surveying, support tickets, and many more. This is immensely helpful to call center agents and managers alike. This feature increases customer satisfaction by saving the customer time and frustration. Data monitoring.

Customer Support 83

Customer Support Call Center Interactive Voice Response Automatic Callback 83

aircall

NOVEMBER 9, 2016

The call center’s data is hosted on the cloud, and the corresponding servers either belong to the service provider, or to third party. Hybrid hosted call center software. Hybrid software means that your call center’s software is hosted off-site and accessed through the internet or intranet. Integrations.

call center software 48

call center software Call Center virtual call center voip 48

aircall

NOVEMBER 4, 2016

You can integrate services dedicated to live chat, email, call logging, purchase history, feedback surveying, support tickets, and many more. This is immensely helpful to call center agents and managers alike. This feature increases customer satisfaction by saving the customer time and frustration. Data monitoring.

Customer Support 54

Customer Support Interactive Voice Response Call Center Automatic Callback 54