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5 Tips for Managing Remote Call Center Agents

NobelBiz

We recommend using a cloud-based communication platform like a cloud contact center solution for example, which allows you to contact your team members directly from your computer or mobile device. An excellent VoIP telephony solution that enables agents to use their respective browsers.

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JustCall Vs 8×8: Who Can Seal Your Business’ Fate?

JustCall

5 Get VoIP 4.5/5 10 Do bear in mind that these ratings only offer a high-level view of the overall customer experience. Here’s where it leads the front: Seamless Transition Whether you are moving from a legacy business phone system or switching VoIP providers , the onboarding experience with JustCall is top-notch. 5 GetApp 4.2/5