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Bridging the Gap: Why Businesses Need a Cloud Contact Center Solution

3CLogic

Cloud contact center solutions can deliver these services, along with a host of other features, and represent the best way for organizations to bring their coveted phone communication channels into the 21st century. Bridge the Gap with a Cloud Contact Center Integration.

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Top 8×8 Alternatives & Competitors in 2022

JustCall

Call Park: If your company manages a large volume of inbound calls, this feature enables receptionists to “park” a call on an open line till the time an agent can attend to it. Other useful features include: Ring groups, hold music, transfer music, extension dialing, voicemail , call transfer, and call logs.

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babelforce is helping customer service teams get more out of Salesforce. Here’s how.

Babelforce

Call logs and summaries sit alongside order history and email contact. Find out more about how babelforce works alongside Salesforce by booking a demo with one of our sales team today. Integrating telephony with Salesforce ensures you have a single data source that anyone in your organization can access.