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Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential

Myra Golden Media

APRIL 11, 2023

Balto reminds agents of your call flow so they stay on track and effectively carry out conversations — in English or Spanish. I did a live demo of Balto’s Real-Time Guidance in a webinar last year when I talked about my 3R De-escalation Method and contact center leaders loved it! The webinar is free.

Average Handle Time 156
Average Handle Time Contact Center First call resolution Analytics 156
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Unified Communications

Enghouse Interactive

SEPTEMBER 3, 2021

Increases productivity by improving call flows. Register Now to attend our launch webinar for a detailed overview and demo of the Enghouse UC solution. Increases Operational Agility. Easily engage with appropriately skilled resources wherever they may be.

contact center solutions 66
contact center solutions Contact Center Call flow Enterprise 66
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