Top 10 Best Healthcare Call Center Software for 2023
Hodusoft
JANUARY 18, 2023
It enables you to respond to inbound and outbound communications in real-time and provide high-quality healthcare to more people, no matter how they get in touch with you. Skill-based routing : It directs calls to the most suitable agent based on their skills and expertise improving the FCR rate and lowering abandonment rate.
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