Call flow Cloud contact Employee engagement virtual call center 
JustCall
MARCH 9, 2023
Genesys Cloud CX Genesys Cloud CX Genesys’ cloud contact center software is ideal for businesses seeking to foster long-term customer relationships. Cons: All the feature load in this contact center software tends to make it glitchy sometimes, as users have reported.
JustCall
APRIL 5, 2023
Five9 Overview Five9 is a virtual call center with customer engagement functions like voice calls, email, chat, social, SMS, video, and so on. Its in-built AI solution assists live agents in calls and chats to reduce churn and support costs.
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