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Why QD Headsets are Best for a Hybrid Call Center Workforce

Plantronics

With significant uncertainty about whether call center employees will be working from an office or from home, the roles, requirements, and the right devices for customer service reps have now been reset. How do you provide consistent high-quality audio when employees are working in different settings and with different gear?

article thumbnail

Why QD Headsets are Best for a Hybrid Call Center Workforce

Plantronics

With significant uncertainty about whether call center employees will be working from an office or from home, the roles, requirements, and the right devices for customer service reps have now been reset. How do you provide consistent high-quality audio when employees are working in different settings and with different gear?