Cisco - Contact Center

FEBRUARY 18, 2020

An intuitive conversational IVR, powered by Google Dialogflow improves customer self-service experiences over the phone by easily adding modern speech interfaces to existing self-service options. Innovative AI-Powered Self-Service.

Contact Center 132

Contact Center Enterprise Self service contact center solutions 132

NobelBiz

FEBRUARY 21, 2023

Chatbots The rise in popularity of chatbots over the past several years indicates that they will soon be a requirement for all call centers and a customer expectation. Customers want to utilize chatbots to explore self-service options without assistance from a customer support representative, accelerating customer service.

Call Center 52

Call Center Chatbots Contact Center Cloud contact 52

NobelBiz

FEBRUARY 15, 2023

Chatbots The rise in popularity of chatbots over the past several years indicates that they will soon be a requirement for all call centers and a customer expectation. Customers want to utilize chatbots to explore self-service options without assistance from a customer support representative, accelerating customer service.

Call Center 52

Call Center Chatbots Contact Center Cloud contact 52