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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Considering this strong consumer preference for text, companies should strongly consider augmenting voice-based customer support with an option that allows customers to interact with your company via text as well. Virtual agent exhibitors at MWC 2018: Nuance. Get started now.

article thumbnail

5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Considering this strong consumer preference for text, companies should strongly consider augmenting voice-based customer support with an option that allows customers to interact with your company via text as well. Virtual agent exhibitors at MWC 2018: Nuance. Get started now.