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The Complete Guide to Call Center Campaigns: Definition and Types

JustCall

AUGUST 24, 2021

Agents can segment their calls by different criteria such as customer profile, goals, or location. Let's say you're in the real estate business. You can organize outbound calling campaigns toprioritize first-time buyers, for instance. Inbound Sales Campaigns.

Call Center 97
Call Center Interactive Voice Response Inbound sales call center software 97
article thumbnail

The Complete Guide to Call Center Campaigns: Definition and Types

JustCall

AUGUST 24, 2021

Agents can segment their calls by different criteria such as customer profile, goals, or location. Let's say you're in the real estate business. You can organize outbound calling campaigns to prioritize first-time buyers or divorce leads, for instance. Inbound Sales Campaigns.

Call Center 52
Call Center Interactive Voice Response Inbound sales call center software 52
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