call center software Groups Inbound sales Interactive Voice Response 
Dialer 360
JULY 27, 2022
Call center agents can segment their calls according to different criteria such as customer type, goal, region, etc. You can use the idea of running a call center campaign to meet the business goals for example close more inbound sales campaigns, qualify prospects, and boost customer service.
Talkdesk
DECEMBER 14, 2015
Call center agent 2.0 Whether they work in outbound or inbound sales, multilingual sales agents fire on all cylinders. They are able to reach out to and field calls from entirely new demographics. For outbound sales, your call center now has the ability to dial people living in a variety of countries.
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