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4 Insightful Contact Center Reports You Should Be Reading

Fonolo

About: We read, and blog about, a lot of content from Call Center Week. They are a division of IQPC, which produces the Call Center Week conferences. (If For this report they surveyed customer experience, contact center, marketing, customer care, IT, and operations professionals.

article thumbnail

4 Insightful Contact Reports You Should Be Reading

Fonolo

About: We read, and blog about, a lot of content from Call Center Week. They are a division of IQPC, which produces the Call Center Week conferences. (If For this report they surveyed customer experience, contact center, marketing, customer care, IT, and operations professionals.