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Customer Experience + Marketing: Pro’s & Con’s

ClearAction

While there is a certain success rate in customer retention tactics, it is prone to similar efforts from competitors. Success is greater with a strategy that engages the entire value chain across the company. Sixth, coordinate all managers of customer experience efforts across the company.

article thumbnail

Customer Experience + Marketing: Pro’s & Con’s

ClearAction

While there is a certain success rate in customer retention tactics, it is prone to similar efforts from competitors. Success is greater with a strategy that engages the entire value chain across the company. Sixth, coordinate all managers of customer experience efforts across the company.