Calibration Chief Customer Officer Customer Service Finance 
ClearAction
MAY 29, 2016
While there is a certain success rate in customer retention tactics, it is prone to similar efforts from competitors. While great customer service is expected by customers, their primary expectation of value is to have no need to contact the Service organization.
ClearAction
MAY 29, 2016
While there is a certain success rate in customer retention tactics, it is prone to similar efforts from competitors. While great customer service is expected by customers, their primary expectation of value is to have no need to contact the Service organization.
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