Business Process Outsourcing, Consulting, Interactive Voice Response and Quality management

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

Business Process Outsourcing

Consulting

Interactive Voice Response

Quality management

Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

FEBRUARY 21, 2018

Janeen Ansell is the Operations Manager at TeleDirect , a leader in business process outsourcing (BPO) with a multi-tier menu of solutions for a variety of commerce requirements. One common mistake I see from call centers that I have consulted with over the last year is…”. Janeen Ansell. Tele_Direct. csITsupport.

call center software

call center software Call Center Contact Center Analytics

3 tips on how to scale your contact center for the seasonal rush

Talkdesk

NOVEMBER 25, 2020

Built on a modern cloud-native microservices architecture, Talkdesk CX Cloud provides the most comprehensive suite of contact center applications on a single cloud platform, including: Customer engagement applications to help organizations intelligently and cost-effectively interact with customers on the channel of their choice.

Contact Center

Contact Center Business Process Outsourcing outsourcing Self service

Customer Contact Central

Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

3 tips on how to scale your contact center for the seasonal rush

Stay Connected