Building Your Own Professional Development into your Call Center Strategy: The Top Five Call Center Manager Skills to Help your Team (and You) Thrive
SharpenCX
FEBRUARY 18, 2020
Your agents ping you constantly asking for advice. And, you have a meeting with a customer in an hour to talk about some data they lost due to a bug in your system. You spend your day focused on your agents and your customers. You spend your day focused on your agents and your customers.
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