7 customer experience tips for D2C brands breaking into brick-and-mortar
Talkdesk
MARCH 10, 2021
This is a guest blog post by Amber Scott , head of customer experience, Tuft & Needle. Recently, I had the pleasure of participating in a webinar with Talkdesk to share insights about delivering exceptional customer experience (CX) to support a ‘clicks-to-bricks’ growth strategy. So we want to provide that.
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