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Cisco Brings the Power of the Cloud and AI to Contact Centers with Release 12.5

Cisco - Contact Center

The Customer Experience Analytics gadget displays the overall pulse of customer feedback through industry-standard metrics, such as NPS, CSAT, and CES. Join Our On-Demand Webinar: Best Practices for Moving your Contact Center to the Cloud. appeared first on Cisco Blogs. Innovative AI-Powered Self-Service.