Remove Big data Remove Complaint resolution Remove Interactive Voice Response Remove Personalization
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9 Strategies to Strengthen a Contact Center of the Future

Dialer 360

Whereas, the medium may affect everything from customer satisfaction to average complaint resolution time. Another person at the same time and what you see as they see too. The right person made the solution happen and quickly. The massive IVRs are beginning to use. Famous quoted “the medium is thesage.”.