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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Using big data analytics, machine learning and AI, Guavus subscriber intelligence products provide 360 degree insights into individual customer preferences and experiences. Use that workflow to find the best solution to address that use case – whether it’s a chatbot, voice recognition-based VCA, or one that can process visual images.

article thumbnail

5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Using big data analytics, machine learning and AI, Guavus subscriber intelligence products provide 360 degree insights into individual customer preferences and experiences. Use that workflow to find the best solution to address that use case – whether it’s a chatbot, voice recognition-based VCA, or one that can process visual images.